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Observations from Gartner | The Infrastructure Operations and Cloud Strategies Summit, December 2020 A quick read on Gartner's virtual flagship event in infrastructure and operations. Read More

PROVIDING FOR PROVEN, AND TESTED DISASTER RECOVERY The Challenge A large provider of a broad range of financial services had been without a viable disaster recovery (DR) capability for over a decade.  Its two data centers ran in very close proximity, such that a regional event would expose both facilities.  Their long-term plan was [...]

Start Small, Then Expand Mainframe Support as You Need It Our involvement with this client began in March 2013 and continues today.  Initially, GTSG provided Mainframe Specialists to assist the client in a staff augmentation model.  Our resource handled software upgrades, DR testing support, maintenance, and performance analysis for the various database environments. At [...]

Staff Your Mainframe Based on Your Organization’s Unique Requirements The Challenge Our client provides support for all county systems in a major metropolitan area and has been challenged to support their Mainframe environment, as have others, due to staff losses. The Solution Our involvement with this client began in May 2012 and continues today.  [...]

Supplement Your In-House Mainframe Expertise The client provides a variety of insurance products and line of coverage, consisting of multiple agencies in several states. Our involvement started in September 2013 and continues today.  GTSG provides a Mainframe Specialist to assist in a staff augmentation model.  Our resource provides a variety of services including software [...]

Protect Mission Critical Workloads from Pending Retirements The Challenge GTSG was engaged by our client to replace technical support staff that was due to retire.  We engaged quickly and efficiently yet had only a two week transition period for turnover of technical support responsibilities. The Solution At present, we have a single z/OS resource [...]

Enhance Your Credibility with the Business: Protect Mission-Critical Mainframe Applications The Challenge Like many other large companies, our client relies on a zSeries-based infrastructure to execute their core business applications.  In this case, these applications are IMS and CICS-based.  As with other companies, our client struggled to attract mainframe skills to remote areas.  With [...]

Resolve Chronic Mainframe Talent Issues Virtually Overnight Project Description and Requirements The client is one of the top bank holding companies in the United States.  The client relies on a zSeries-based infrastructure to execute their core business applications.  Like many zSeries customers of their size, they have experienced increased difficulty hiring and retaining infrastructure [...]

Experience and Commitment: Resolve Your Outsourcer’s Performance Problems The Challenge Our client provides a complete portfolio of insurance products.  Operating in two data centers, nearly all of their business applications either run on a zSeries or rely on the zSeries in some fashion. For several years, they have relied on external service providers for [...]